Listening to our neighbors, addressing their needs.
Local stakeholder engagement
We engage with our local communities from early project development through all phases of permitting, construction and operations. We estimate that we have participated in more than 400 unique engagements over the past two years, including: public safety workshops, public presentations, community open houses and meet-and-greets.
Stakeholder feedback mechanisms
As part of our effort to respond to community needs, we recently established a formal stakeholder feedback mechanism for each LNG facility and the Midship Pipeline in Oklahoma. The formal process allows us to collect, record and address community input. We log and track feedback from our local communities near both LNG facilities to ensure timely and transparent actions to address concerns. We recorded 59 concerns in 2019 covering issues including noise, light, emissions and traffic. We engaged with 100% of community members who submitted feedback and mitigated or resolved all concerns.
Understanding social impacts and needs
In 2019, we made improvements to our social risk assessment process to better understand our impacts and community needs in our areas of operation. Our process includes a review of guidance from international standards including the Equator Principles, the United Nations Guiding Principles on Business and Human Rights and the IFC Performance Standards.
Respecting indigenous peoples
We respect indigenous peoples and aim to preserve the culture of indigenous communities near our operations. Our operations in Texas and Louisiana are not located in or on protected Native American lands, nor have our operations ever caused resettlement of indigenous peoples. Since the permitting process for the Midship Pipeline began in 2016, we have engaged more than 2,000 stakeholders to identify, discuss and resolve concerns. Although the pipeline does not cross tribal-owned lands, we worked with tribal representatives on extensive cultural and historical surveys and conducted outreach with local regulators, including the Oklahoma Historical Society and Oklahoma Archeological Survey.